About us

About us

wykrywanie oszustw dzięki AI

Innovative solution

Voicana's team is constantly working on innovations that change the way insurance companies operate, providing them with tools to effectively manage risk and protect against fraud. Our goal is to create AI solutions that minimize the risk of insurance fraud and increase the efficiency and operational security of our clients. We believe that with AI we can create fairer and more transparent insurance processes.

Our vision

Our vision at Voicana is focused on leveraging the capabilities of artificial intelligence to continuously develop and improve our products. We are fascinated by the potential of AI and its ability to transform the insurance sector. We strive to ensure that every insurance company can take full advantage of the potential of artificial intelligence, minimizing the risk of fraud and increasing its efficiency in everyday challenges.

  • Innovative use of AI technology
  • Integrated approach for comprehensive solutions
  • Collaboration with specialists for full compliance
  • Long-term customer relationships based on transparency and integrity
  • Scalable solutions tailored to each company
  • Full technical support at every stage of implementation

Our team of developers is a group of experienced and passionate developers of new technologies who specialize in artificial intelligence and advanced algorithms. Each of our talented programmers brings unique skills and knowledge, so that together we develop reliable and innovative software for companies.

Our solutions are based on advanced artificial intelligence algorithms and modern programming languages, which is why we focus our commitment, expertise and experience on creating tools to detect and minimize the risk of insurance fraud.

  • Rich portfolio of APIs
  • Adaptive machine learning models
  • Integration with IoT systems
  • Omnichannel approach
  • Global availability
  • Support for multiple languages
  • Optimized testing processes
mechanizmy AI w analizie głosu Voicana

FAQ

At Voicana, artificial intelligence (AI) significantly supports prosodic analysis, enabling accurate recognition of emotion and intent in speech. Through the use of intelligent mechanisms, insurance companies can more effectively detect fraud, improve the quality of service and increase customer trust. Voicana is becoming a key tool in modern customer interaction management, contributing to more accurate analysis and process optimization.

integracja inteligentnej analizy głosu z systemami CRM i ERP

Voicana team

We are proud of what we promise our software will deliver. We are even more pleased with how much money insurance companies have saved. The future looks very optimistic and bright. More and more insurance companies are spending less every day on unsubstantiated insurance claims.

We are investing in the development of voicana, an application that analyzes risk in speech through the use of real-time artificial intelligence. Every day our app is more accurate, it can better evaluate every phone call, giving better recommendations to insurance companies. Allowing insurers to make more profitable decisions.

Voicana improves the insurance claims process , using real-time artificial intelligence. It analyzes speech by 'reading' the content contained between spoken words and expressions. AI application for insurance company reduces insurance fraud expenses significantly. Voicana assesses the risks contained in speech.

We have the same goal: lowering insurance premiums. Voicana helps insurers reduce unnecessary realized expenses of contrived insurance claims. The capabilities and expertise of the developers of the speech risk assessment application allow any insurance company to reap real daily savings and business benefits.

Many insurance companies are focusing their efforts on reducing insurance fraud and streamlining the process of fulfilling legitimate customer claims. A speech-based risk analysis application using real-time artificial intelligence supports companies in both activities every day. Voicana optimizes the insurance claims process.

Voicana is a unique application that uses artificial intelligence, specifically machine learning, to determine risk in speech. The application analyzes the information in speech in real time and prompts an evaluation of each relevant expression of speech. It prompts questions to be additionally asked by the call center employee in order to get a full picture of the insurance application.

At the company, we believe that the use of artificial intelligence in insurance is the key to an even better future - happier customers, a healthier planet and an innovation-driven economy.

Advantage of voicana

People

This is a group of engineers, economists, humanists and medical professionals who, in addition to an idea, have the knowledge and skills to make that idea a success. The team behind voicana has experience in developing artificial intelligence applications. Training machine learning models to achieve accurate speech analysis. The team creating voicana has expertise in the areas of criminology, psychology, psychiatry, philology, phonetics, speech, computer science, mathematics, economics, management, sales and marketing.

Knowledge

The acquired and accumulated knowledge of those involved in the voicana implementation process is unique in the market. An in-depth understanding of customer service processes, the ability to apply artificial intelligence to insurance, and knowledge of speech and psychological processes all make up the necessary knowledge that allowed us to create an AI speech risk assessment application.

AI application

Voicana is an application that analyzes risk in speech through artificial intelligence in real time. Combining Phyton with Support Vector Machine (SVM) and Hidden Markov Model (HMM) machine learning methods allowed us to create a unique application. Training and continuous improvement of the application, allows the application to develop and improve all the time.

możliwości analizy głosu w ocenie ryzyka nadużyć w ubezpieczeniach
algorytmy maszynowego uczenia w Voicana

About Voicana

Voicana is created by a team of passionate people whose goal is to create and continuously develop the application to make it more precise and accurate. In our efforts, we have focused on attracting people who demonstrate unparalleled analytical skills, openness to explore new areas, and accuracy and precision in their work.

We are constantly hungry for success, open to new challenges and seizing opportunities as they arise. The voicana team is made up of great people with open minds. By setting them challenging tasks, we offer them unique opportunities to develop and participate in a project that changes insurance companies. By involving the team in the development of applications for insurance companies, we offer individuals a unique opportunity to develop their skills and competencies in the area of artificial intelligence, speech analysis. This creates a significant advantage for voicana in the insurance application market.

Voicana is a pioneering artificial intelligence application for insurance companies. We are focused on success. We have created an effective mechanism to increase customer satisfaction for insurance companies, to attract new customers. We are able to adapt to the constantly changing conditions of the insurance market. By modernizing and changing voicana, we are creating a groundbreaking AI application that analyzes speech in real time.

  • Contextual application - speech analysis is done in the context of the situation, increasing the accuracy of interpretation.
  • Comparison with database - historical data is used to identify typical speech patterns and emotions.
  • Integration with other data - the result from prosodic analysis is combined with textual and visual data for a more complete picture of the interaction.

The technology is being updated to meet market demands and ensure the highest quality of analysis. Insurance companies, using Voicana, can significantly improve verification processes, minimizing the risk of fraud and optimizing operational costs. Voicana is an indispensable tool for companies seeking to raise customer service standards and increase operational security.

Minimize the risk of insurance fraud and verify fraud attempts already at the notification stage during the call!

Contact us to learn more about the capabilities of the Voicana app!

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Voicana

Voicana is an AI application that detects insurance fraud in real-time by analyzing vocal patterns and tone during live claim calls.

Address

Voicana
ul. Zimowa 8e
05-500 Nowa Iwiczna
Poland

Contact

Tadeusz - CEO tadeusz@voicana.com

Resources

Voicana logo